SATALOGUE
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SKY DIGITAL FAQ PAGE

 

Frequently asked questions concerning Sky Television

Legal Notice

I have done my best to make the following facts as accurate as possible, but accept no responsibility for any errors or omissions in this FREE information page

....However, the information contained herein is based upon the vast experience of the TOP installation engineers in our business.

...Please feel free to suggest corrections or additions and to ask questions by e-mail at any time.

...We have no connection with Sky Television Ltd and these answers have not been approved by them.

Q

When will Channel 4 and Channel 5 be Free to Air ?

A

Channel 4 is Free to Air right now at 10.729GHz V, 22000 S/R, FEC 5/6.

Channel 5 is now Free to Air at 10.773GHz H, 22000 S/R, FEC 5/6 It is listed as Channel Name FIVE on non freesat receivers. It is also on the Freesat EPG.
Q

My sky digital system gives 'broken' pictures in even mildly bad weather - despite several expensive 'calls out' by the Sky people.
A

The small dish provided is simply not good enough to cope...Upgrade your dish to put an end to this annoying problem once and for all... For details of a suitable product...CLICK HERE
Q

The front of my Humax Foxsat PVR receiver is scratched and marked.
A

Have you removed the clear protective covering which is on the front of the display?. If not it gives the appearance that the front is scratched and marked.

PLEASE NOTE: The clear protective covering is VERY difficult to see.
Q

I would like to watch and control my channels in another room but I don't want Sky people running ugly wires everywhere. What can I do?
A

There is a device called a 'Video Sender' that simply plugs into your system and sends all of the channels 'through the air' to any room in the house......No wires, No mess, simply plugs in. For suitable product.....................CLICK HERE
Q

Since having Sky Digital, we have lost all of the German and other channels - How can we get to see them again ?
A

You will need a separate 'proper' digital receiver to run alongside your Sky Digibox.. Both receivers will run from one 80 cm satellite dish, giving hundreds of extra channels

For suitable receivers...............CLICK HERE
Q

We have just changed our TV for a new model and find that the Sky Remote will no longer operate the TV!
A

This is because your Digibox Remote Control no longer has the correct codes to work your TV. You must change the codes to suit the new TV.

For 'how to' and code lists.....CLICK HERE